Before going to the CONTACT US PAGE, please read thru this page for the most common questions and answers. You can find all prices on the HOME PAGE of the website.


Question: Does Gears come with Gears Reloaded?

Answer: Yes


Question: Is Mayfair the same as Gears Reloaded?

Answer: Yes


Question: Once i purchased a subscription, do i need to pay it monthly or is it auto pay?

Answer: It is set to auto pay so no need to buy again


Question: How do i cancel my subscription?

Answer: Go to paypal and click on manage subscription. Click on the subscription you have and hit cancel.


Question: How fast can i get my username and password?

Answer: Normally within 2-4 hours. In extreme circumstances, it could take up to 12 hours.


Question: How do i get my username and password?

Answer: We send an email that is affiliated with your paypal email.


Question: Where can i get instructions on how to download once i have already paid.

Answer: Once you go thru paypal, you should see a return to merchant at the bottom. Click that and it will redirect you to the site for downloading instructions OR CLICK HERE. Also check out the Help Videos page


Question: Does little guys have an apk page to download the apps directly

Answer: http://bit.ly/rohasapkz


Question: How do I install the GearsReloaded app on an Amazon device?

Answer:

From the Amazon home screen select Search and type downloader and select it
• Select the Downloader application
• Select Get
• When the download has completed you will see a notification in bottom right saying it is ready to launch and with the Menu Icon and Launch Now. Press your menu icon to launch (the one with the 3 horizontal lines – if you miss that just launch it from Apps on your Home Page)
• Select the URL section
• And type in remembermedee.com/1a/az.apk
• Select Go
• Click “Install” and agree to all permissions it asks for.
• Once installed, click open to launch AlonsZee.
• Type 555555 and hit “Download File” button and wait for it to download.
• Click “File Explorer” button and click on “gr.apk”.
• Click “Install” and agree to all permissions it asks for.


Question: Is there a GearsReloaded app for iOS?

Answer: There is not a GearsReloaded app for iOS at this time.  However, you can watch GearsReloaded from any device via web browser by visiting http://gearsreloadedview.com


Question: How can I access GearsReloaded if I don’t have an Amazon Fire TV Stick or an Android device?

Answer: You can access GearsReloaded via a web browser on any device by visiting http://gearsreloadedview.com


Question: Is there a GearsReloaded app for iOS?

Answer: There is not a GearsReloaded app for iOS at this time.  However, you can watch GearsReloaded from any device via web browser by visiting http://gearsreloadedview.com


Question: I am having audio sync issues.  What can I do?

Answer: Can you please try the below steps, this is an issue with certain Amazon Firestick 4k devices. (It’s a known issue from amazon)

On your 4k stick go to settings -> Display and sounds -> audio -> Surround sound -> change this to “Stereo”

Then go to advanced audio -> make sure “Volume leveller and “dialogue enhancer” are both turned OFF.

After doing this, clear cache from all apps on your device (Settings -> app -> manage installed apps -> select app -> clear cache [NOT CLEAR DATA!!]) -> reboot the device entirely

Please note, it’s important when you are clearing app caches you include doing this on all apps including Amazon apps (Amazon photos / Amazon music etc)


Question: I am having issues with buffering/stuttering/freezing. What can I do?

Answer:

  1. Your internet could be having issues, first try clear cache, restart modem & router.  If no luck, try a VPN and see if it helps.
  2. Hit menu button on your remote inside guide -> settings -> enable hardware acceleration (If it’s on already, try turning it off)
  3. Hit menu button on your remote inside guide -> settings -> enable fallback player. (Do this one as a last resort, if the above two don’t help)

Question: What device do I need to use for my GearsReloaded subscription?

Answer: You will need an Android device, an Amazon Fire TV Stick., or a web browser.